Meet the Staff

Office | Installation | Sales | Marketing | Call Center

nicole-newNicole Podschlne

Call Center Manager

Nicole has worked in our call center for more than 3 years. In addition to her wonderful customer service skills, she is known as a multi-tasker who gets things done. Nicole uses a systematic approach to her job which makes her the perfect trainer for our team.

“I like having a job that keeps me busy and allows me to teach others as well as continue to learn myself!”

Ty ZimmerlaTy Zimmerla

Confirmer & Finance Specialist

Although Ty is one of the newest members of our team, he has risen quickly to a position of importance.  He has shown a quick wit and is often a fresh source for new ideas.  Ty is a successful leader due to his positive attitude which is infectious to everyone around him.

“I feel honored to work for a company that always puts the customer first and strives for the best customer satisfaction!”

Michael FultzMichael Fultz

Call Center & Customer Service

Michael has been working in a Customer Service environment for more than 18 years.  The key for Michael is that he is a very patient and caring person.  This makes him an ideal agent for our Call Center because he is great with people.

“Helping people create the home of their dreams and also helping seniors to remain independent in their homes!”

davidDavid Albaum

Call Center & Customer Service

David has been working as a professional Call Center agent for more than 27 years. He is especially adept at listening and understands that our customer’s needs are the most important thing above all else. David has been a great addition to our team!

“I take a great deal of pride in knowing that every day, I help people to live more productive and independent lives through the products we offer!”

ubusukuUbusuku Abukusumo

Call Center & Customer Service

Ubusuku has been working in Sales and Call Centers for more than 10 years. His professionalism and bright attitude really is contagious and we have found that he has a depth of knowledge that makes him truly an invaluable asset to the company.

“I enjoy helping customers improve their homes and maintain their independence!”