“To all at Atlas:
In this period where life seems to be crashing down on me, water softener broken, debts piling up, sister and her significant man both in the hospital in October, I was able to count on Atlas to come and repair the caulking in my tub and door walls at no charge.
I can be with my family and that is a blessing in itself. I can’t thank you enough for your assistance. Have a blessed holiday!”
– S. Gow, Whitmore Lake, MI
“We just wanted you to know that the NEW color on our 6” Titan Gutter system is perfect. Kevin and John did a wonderful job getting the first system down and the new one installed. They were efficient and completed their work in a timely manner including clean up. We found no miscellaneous pieces in the yard.
We also want to thank you for working with us regarding color. There are not many companies any more that would re-install a job at no charge because the color was wrong. Atlas is at the top of our list as a great place to do business. You have proven that you are a company that can be trusted.”
– D & J Kelley, Saline, MI
“Early in May of this year, your company installed Gutter Helmet over the existing gutter system on my house.
A few days later, I called you about leaks between the gutters and the fascia. You sent two men out to check on the problem and they installed flashing to stop the leaking, which it did.
Your company took the extra step that was needed to take care of a problem that was caused by improper installation of the gutters by another company.
I really appreciate this gesture and thank you very much!”
– P. Burean, Royal Oak, MI
“As you know I was unhappy with a couple of items in my bathroom and wrote a letter to complain. You certainly fixed the problem – thank you so much for sending Steve out to my house!
He did a nice job of patching the cracks in the walls and was able to fix that awful corner wall as well. He was able to remove the incorrectly placed moulding and re-did the corner correctly. I am so happy with the way it looks now! Steve is a very conscientious worker, you could tell he really wanted to do a good job for us. He seems very knowledgeable about all facets of home improvement.
He is also very friendly, and a joy to work with. Thank you so much for your help in this matter. I would not hesitate to recommend your company to others now, and I would also contact your company again if I need any more home impovements.”
Your care and concern is greatly appreciated and I thank you very much!”
– M. Boguslaw, Sterling Heights, MI
“I am writing this letter to inform you of the pleasure it is to do business with your company. I had Gutter Helmet installed on my home in Howell about 5 years ago. My Gutter Helmets worked well except for a couple of areas where the water came down with such great force that it overran the gutter.
You had sent out some repairmen previously to fix the problem but it never totally fixed the leaks. I figured this was just something that I would have to live with.
I recently phoned your company to find out if there was any new procedure that had been developed to fix my problem. If there were I would be willing to pay extra to have it repaired.
You sent out another service man to investigate my problem and he not only identified the problem but adjusted the gutters to where they now work perfectly!
I never thought that a company would stand behind its product the way that you did. Your company took care of my situation in a most professional manner and at a minimal amount of time.
Again I thank you for the way you handled this situation and I will continue to give Atlas my recommendations and commend you on your outstanding product and workmanship!”
– G. Schmittling, Howell, MI
“I originally purchased Gutter Helmet in 2003. I want to express my appreciation to you for being so considerate and efficient in my dilemma in repairing my gutters after I had new shingles put on my roof. Kevin and Dave did a great job!
Thank you Matt for coming out so quickly. You are great. Thanks also for your advice!
– R. Phillips, Pinckney, MI
“I wish to express my gratitude to everyone involved with the new gutters on my house. Atlas Home Improvement did an excellent job!
The installation crew did a perfect job in the middle of one of the worst winters we’ve had here in Michigan in decades. They had to deal with extreme cold and piles of snow, some 3 feet high. They were on time, polite and cleaned up the jobsite all to my satisfaction.
Even when there was a mix-up on color, you offered me many options to correct it, even to redo the whole job at no cost to me. The matter was handled very professionally and I accepted the option that best suited me. You made me a very satisfied customer and I wouldn’t hesitate a minute to recommend Atlas for any job around the house. Again, thank you very much!”
– D. Aquilina, Warren, MI
“Atlas Home Improvement, thank you for the excellent service and coming out on a snow/rainy day.
Jim and Kevin both did the hard work getting on the roof and took care of the problem of water going over on the North side of the house on driveway side.
– N. Dahl, Ypsilanti, MI