"I just wanted to let you know that the crew you sent out yesterday was more than exceptional. They went above and beyond to satisfy the customer. They took the time to address every question or concern that I had about the installation or the product itself. At one point, they were utilizing flood lights to complete the job in the dark. If there is ever any letters of recommendation or potential customers that would like to speak to past customers, I would be more than happy to help out.
I wanted to thank my sales consultant as well for his professionalism. This was a particularly stressful project for me due to the multiple approaches into addressing the dreadful ice dams and the discrepancies in the various contractor's opinions . I felt that through the whole process that I was educated on the total issue and presented with multiple options to address the problem - rather than being "Sold" on a particular job.
